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Organization Development   OD Resources - Variety of Topics

 

Introduction to OD

OD Resources Directory - Provided by the OD Network. You need to register as a visitor to access it.

OD Research: What Seems to Work?

Roles from Which OD Efforts Can Be Started

OD Interventions - John E. Jone's list of  interventions 

 

Appreciative Inquiry

AI Commons - devoted to the fullest sharing of academic resources and practical tools on Appreciative Inquiry. Hosted by Case Western Reserve University's Weatherhead School of Management.

The Taos Institute - Social constructionist dialogues - of cutting edge significance within the social sciences and humanities - concern the processes by which humans generate meaning together. Our focus is on how social groups create and sustain beliefs in the real, the rational, and the good.

Appreciative Inquiry and the Quest - a web site

Appreciative Inquiry in Organizational Life

What is Appreciative Inquiry? - Joe Hall and Sue Hammond

Appreciative Inquiry -  by Carter McNamara

  AI Survey -- survey using AI principles as part of an OD organizational assessment  (The survey creators have generously shared the tool for use by others.

Change Dynamics

Kurt Lewin's Change Theory

OD in Religious Orders  - From The OD Practioner

"Resistance in Organizations: How to Recognize, Understand & Respond to it" - From The OD Practitioner

Case Study: - A case study of an OD effort

Contextual Issues

Grid for Assessing Contextual Issues

American Demographics 

Roper Starch Worldwide mission Mission is to shape data into intelligence and to tie research -- thorough, objective, and top quality -- to productive results; includes some research reports

Trends - Future

Millennium 3 

Values

American Demographics - "The Emerging Culture" by Paul H. Ray, February 1997. Look in the back issues; report on a change in American culture; a comprehensive shift in values, world views, and ways of life. It appeals to nearly one-fourth of American adults, or 44 million persons. People who follow this new path are on the leading edge of several kinds of cultural change. They are interested in new kinds of products and services, and they often respond to advertising and marketing in unexpected ways. 

Cultural Creatives - As of the year 2000, there are 50 million adults in the United States who have the worldview, values and lifestyle of the Cultural Creatives. (There are probably about 80-90 million Cultural Creatives in the European Union as well.)

The GSS (General Social Survey) - Personal interview survey of U.S. households by the National Opinion Research Center (NORC);  scientifically relevant data available to the social science research community.

Public Agenda -- a public opinion research and citizen education organization; founded by social scientist and author Daniel Yankelovich and former Secretary of State Cyrus Vance.

Culture

The Culture Page - A variety of links and articles on organizational and international culture

 

Communication Styles

Ways of communicating with others; improving the chance of being heard.

Three Basic Communication Styles

Communication Strategies with Persons of Different Psychological Types

The Relationship Between Preferred Mode of Communication and Personality Type

 

Dialogue    

Dialogue: a proposal - by David Bohm, Donald Factor and Peter Garrett; "Dialogue is a way of observing, collectively, how hidden values and intentions can control our behavior, and how unnoticed cultural differences can clash without our realizing what is occurring. It can therefore be seen as an arena in which collective learning takes place and out of which a sense of increased harmony, fellowship and creativity can arise."

On Facilitation & Purpose - by Donald Factor

Dialogue - by Anthony Blake "is people talking together. The important thing is that the people agree to do just that and nothing else. They are not concerned with winning arguments, coming to conclusions, solving problems, resolving conflicts, achieving consensus - or anything else other than talking. This gives them an opportunity to delve into talking and what it does."

Dialogue Culture: Towards a climate of intellectual and compassionate empowering, sharing, and co-creation - by Heiner Benking, 1998 

Dialogue and Organizational Transformation - by Glenna Gerard & Linda Teurfs

Other Websites on Dialogue

Diversity - Cross Cultural

Aurora Now Foundation - To raise personal and social awareness and responsibility by inspiring people--especially young people--to use their unique skills, perspectives and gifts in a collaborative way; to creatively address complex, interconnected problems from a more holistic perspective.

Intercultural Press --  books, simulations, and other training materials about crossing cultures.

Empowerment & Participation 

Elements of Empowerment

Increasing Participation

Intervention Theory

Aspects of Shared Responsibility in Organizations

Articles about Empowerment - by Jeanie Marshall on personal development & group and/or Organizational Development

Emotional Intelligence  

The Consortium -- Exists to aid the advancement of research and practice related to emotional intelligence in organizations

Emotional Intelligence Services - Mission is to provide world-class information, resources and tools to improve personal effectiveness and organizational performance

Family Businesses   

Family Firm Institute  - professional organization dedicated to assisting family firms by increasing the interdisciplinary skills and knowledge of family business advisors, educators, researchers and consultants

Fun & Making Fun of Ourselves 

Despair, Inc - posters and awards for despair, teambreaking, failure to succeed, etc.

Dilbert.com

Future Search

Future Search - An innovative planning conference; addresses two goals at the same time, (1) helping large diverse groups discover values, purposes, and projects they hold in common; and (2) enabling people to create a desired future together and start implementing right away. Future search is especially helpful in uncertain, fast-changing situations. Participants need no prior training or expertise. People build on what they already have

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Human Behavior in Organizations

Human Behavior in the Workplace: Core Theories - R. Gallagher

Johari Window

Named after Joseph Luft and Harry Ingham. It was first used in an information session at the Western Training Laboratory in Group Development in 1955.

Johari Window - introduction

The Johari Window: A Window onto Interpersonal Communication

The Johari Window: A Graphic Model of Awareness in Interpersonal Relations - introduction

Johari Window - related to self-disclosure; NOTE: Click on "Jm" when at site   

Self-disclosure - explores self-discloser using Johari Window

Johari Window - Self-Assessment Tool

Leadership

Leadership without Easy Answers - A conversation with Ronald Heifetz:by Joe Flower

Adaptive Change: What’s Essential and What’s Expendable? - Conversation with Ronald Heifet

Center for Creative Leadership

National Leadership Institute

The Center for Leadership

LeaderLinks - Management General SuperSite - Links for leader

Big Dog's Leadership Page

Founder's Syndrome: How Corporations Suffer -- and Can Recover (for nonprofit or for-profit organizations) -  by Carter McNamara

The Leadership Grid -by Robert R. Blake and Jane S. Mouton  provides a framework for understanding types of leadership.

Douglas McGregor - Theory X and Y - an introduction

Overview of Leadership in Organizations - by Carter McNamara

         Self-Differentiated Leadership - Family Systems Thinking & Leadership

Basic Model - R. Gallagher

A New Orientation - Leadership through Self-Differentiation - class notes based on Reinventing Leadership, Edwin H. Friedman

Family Systems Thinking, Management and Leadership - by Cheryl Hoskins

Anxious Response to Change: the Leader's Role in Calming the System - by Katherine Kott 

The Nine Concepts of Bowen Theory - by Andrea Maloney-Schara, LCSWA

Triangles: A Study In Three Parts - by Jonathan Singer, 1994

          Servant Leadership 

The Greenleaf Center for Servant Leadership   

The Avodah Institute  

The Servant Leadership Center of McMurry University

The Institute for Servant Leadership  

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Learning Organizations

Society for Organizational Learning  - SoL is a global learning community dedicated to building knowledge about fundamental institutional change. We aim to help build organizations worthy of people's fullest commitment

Fifth Discipline - This web site is intended to serve the far-flung community of learning organization practitioners

The Learning History Project (MIT) - An approach for helping an organization learn from the experience and implications of its own learning and change initiatives; a document that helps an organization listen to what "it is trying to tell itself" about its own learning and change efforts. 

The Program on Social and and Organizational Learning - at George Mason University

The Organizational Learning and Instructional Technologies Program - at the University of New Mexico

The Research Program in Social and Organizational Learning - at George Washington University

"Organizational Learning and Learning Organizations"

"Systems Re-Thinking: An Inquiring Systems Approach to the Art and Practice of the Learning Organization"

Resilient Communities -- was a major undertaking to help people discover our own capacities for resilience at the close of the millennium. This site now serves as a repository for the resources that were developed and offered as part of that initiative.

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Life Cycles 

Basic Overview of Organizational Life Cycles

Organizational Life Cycles Revisited

Five Phases of The Organizational Life Cycle by Murray Johannsen

Organizational life cycle

Three Organization Types - by Mark White - Relates organizational type and life cycles

Meetings

The Makings of a Good Meeting - a free, downloadable manual

Transformational Dialogues: Facilitator Training Manual

The Wisdom Council: A New Way to Build Community in Large Organizations
 

Organizational Culture

Organizational Culture - by Carter McNamara, PhD

Organizational Life Cycles & Corporate Culture

Mergers and Organizational Culture - by Robert A. Gallagher

Parish Mergers & Organizational Culture - by Robert A. Gallagher

Two models of business culture

Application of the Organizational Culture Concept to Assess USAF Organizations - by John E. Cannaday 

Exploring the Relationships Among Organizational Culture, Customer Satisfaction, and Performance - by Cynthia Webster

Individual Personality And Organizational Culture Or "Let's Change This Place So I Feel More Comfortable" - by Gerald L. Barkdoll

Ed Schein's website

Flexible Workplace   -  Resources on creating flexibility in the workplace

Lessons from culture change  By Victor S.L. Tan - Tan "Ten powerful lessons that I believe will help change agents get on the right footing."

Organizational Culture; A Web Walk 

Culture Change Planner - by Judd Allen, Ph.D

Measuring Core Dimensions of Organizational Culture - by Nathalie Delobbe, Robert Haccoun and Christian Vandenberghe Paper reviews 20 organizational culture questionnaires

 

Explorations in Organizational Culture

Organizational Culture and Business History - by Michael Rowlinson, Stephen Procter

Exploring the Relationships Among Organizational Culture, Customer Satisfaction, and Performance - by Cynthia Webster

Individual Personality And Organizational Culture Or "Let's Change This Place So I Feel More Comfortable" - by Gerald L. Barkdoll

Corporate Culture /Organizational Culture: Understanding and Assessment by Richard Hagberg, Ph.D and Julie Heifetz, Ph.D.

Organizational Culture and Volunteer Programs  - by Cynthia Webster,

An Organizational Culture Assessment Using the Competing Values Framework: A Profile of Ohio State University Extension - by Angel A. Berrio

Organizational Culture - on the Symphony Orchestra Institute web site

Organizational Culture: Change Process  - on the Symphony Orchestra Institute web site

Organizational Culture: Metaphor  - on the Symphony Orchestra Institute web site

Results of the University of Maryland Libraries' Organizational Culture and Diversity Assessment - by Lisa H. Nishii, Jana L. Raver, and Alexandria L. Dominguez


Organizational Culture- The Social Inducement System 

Issues of Culture and Oppression in Organizations  - by Sharon Kaiser


Interactions of organizational culture and collaboration in working and learning  - by Irena M Ali, Celina Pascoe, and Leoni Warne
The implication of this Australian study is that organizations seeking to improve information sharing and knowledge generation need to develop a greater awareness of the processes and strategies of organizational learning

Martin and Frost (1996) - The Organizational Culture War Games: A Struggle for Intellectual Dominance  - by M. Morten at Stanford Univ

Symbols in Organizational Culture - by Anat Rafaeli and Monica Worline   Analysis suggests that symbols serve four functions in organizations. They reflect underlying aspects of culture, generating emotional responses from organizational members and representing organizational values and assumptions. They elicit internalized norms of behavior, linking members’ emotional responses and interpretations to organizational action. They frame experience, allowing organizational members to communicate about vague, controversial, or uncomfortable organizational issues. And, they integrate the entire organization in one system of signification.

The role of culture in achieving Organizational Integrity, and managing conflicts between cultures  - From The Ethics & Policy Integration Center

The Use of Organizational Culture and Structure to Guide Strategic Behavior: An Information Processing Perspective  - by John W. O'Neill, Laura L. Beauvais, Richard W. Scholl
 

Defining the Organizational Culture of the Fairborn Fire Department - by T. David Harlow, Battalion Chief, 1994 Problem addressed is that present attempts at team building and overall organizational improvements have not been successful possibly due to failure to understand needs, beliefs, values and perceptions of members ..

Culture & Complexity: New Perspectives on Organisational Change - by Richard Seel   "A complexity approach can offer a new perspective, or paradigm,  which leads to a radically different kind of practice for change agents."

Describing Culture: From Diagnosis to Inquiry - by Richard Seel    "This article espouses the second approach and outlines a number of ways of facilitating a rich collaborative inquiry into organisational culture. It also presents a ‘simple rules’ approach to cultural description which offers a new way of enabling people to articulate their own culture and negotiate to change it."

Doing Organizational Culture in the Saturn Corporation - "How is a meaningful, stable existence conveyed in a world in which the taken for granted meanings and stability that were 'there' in modern settings now appear to be shattered?"



 

Organizational Dynamics

Organizational Dynamics  - A  very active e-list to promote a deeper understanding of organizational dynamics;  to promote organizational effectiveness by creating an awareness for how groups and organizations think and operate at the irrational and unconscious levels.   Discussions typically include - -Covert and irrational processes in the workplace  -Group dynamics -Narcissistic leadership -Power play in the undercover organization -Psychosis, neuroses, and toxicity in the workplace -The interplay of emotions, power, and feelings -Organizational unconscious and identity -Psychodynamics of team building etc.

Orgdyne Training & Consulting - a training and consulting firm dedicated to empowering organizations to evolve their own capacity for growth and success, through the clarification and implementation of their vision and mission; offers a realistic and comprehensive understanding of both the visible and invisible dimensions of organizational life, as well as strategies to manage the often ignored covert and unconscious behavioral influences that prevent many organizational efforts from being effective.

Open Space

Harrison Owen's Open Space - Training, papers

Open Space World

Physical Space 

"How organizational dynamics influence workplace  design and management" by Fritz Steele

What is the Organizational Learning Laboratory?

"The Productive Workplace: How Design Increases Productivity", a whitepaper of ASID (American Society of Interior Designers

Book Review: Workplace by Design by Frank Becker and Fritz Steele   

"The problem is not that people cannot overcome their surroundings. We all do, in ways conscious and unconscious, with efforts large and small... We cope, but the cost can be high. Overcoming places that reduce our effectiveness and threaten our dignity always takes time and energy.

"Good facilities will not guarantee success, nor will poorly designed ones guarantee failure. The same can be said for management, employees, and equipment. By themselves, none of these elements of a business is enough to ensure success. They are all part of an integrated system, and to function effectively all the parts have to be in harmony. "

Excellence by Design : Transforming Workplace and Work Practice by Turid Horgen, et al

Creating Workplaces Where People Can Think by Phyl Smith, Lynn Kearny

Process Consultation 

Process Consultation & Facilitation - From the OD Learning Group

Process Consultation: Getting Under the Level of Conversation - From the OD Learning Group

Schein's Process Consultation - Presentation by W. Robert Sampson, PhD

1987 Edgar Schein revisits Process Consultation with a sequel - Part of the History of Education Series

**Training in process consultation

Group Process Consultation: A Practical Diagnostic and Intervention Approach - An NTL program

Consultation Skills - With LTI

Process Consultation, Culture and Organizational Therapy - With Edgar Schein

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Systems

Systems Development Society - Encouraging the development & use of systems thinking & dynamics around the world; researchers, consultants, practitioners 

System Dynamics in Education - A project at the Sloan School of Management, MIT

Leading Systemsby Barry Oshry

Business Organisations as Systems - by C Jarvis, an introduction

 

 

Tavistock

Group Relations: An Introduction" - this is an on-line book on Tavistock                                                                                                                                                                  

The Tavistock Institute - Study of group relations; Tavistock group relations tradition

A. K. Rice Institute - Study of group relations; Tavistock group relations tradition

The Boston Center of the A.K Rice Institute - Study of group relations; Tavistock group relations tradition

The Washington-Baltimore Center of the A.K. Rice Institute - Study of group relations; Tavistock group relations tradition

Teams & Meetings

Methods & Tools

Papers on Teams from CSWT 

The Use of the Myers-Briggs Type Indicator and Team Management Systems in Teams 

Experiential Training: A Stepping Stone for Work Teams 

The Power of Teamwork

Teambuilding. Inc

Stages of Team Development

Teams and Teamwork - Articles from NASA, available through your library

Free Articles on Teams - From Glenn Parker's website

Center for the Study of Work Teams

International Association of Facilitators

Teamworks: Skills for Collaborative Work

The Facilitator - Professional facilitator newsletter

Meeting Guides - A series of easy-to-read guides; insight into the things you do in meetings, the tools you use in them

Center for Studies in Creativity - To promote and improve our understanding of creativity and its many applications; a learning laboratory where developing, exchanging and disseminating resources for understanding and applying creativity is focused on empowering people, transforming knowledge, and enhancing the quality of life; at Buffalo State College

Team Management Systems - An integrated system of work based, research proven assessments and feedback instruments- supports individuals, teams and organizations to effect positive, lasting change and achieve higher performance

NetAge - Products and services to help successfully launch, manage, and sustain virtual teams; focus on people, not technology alone    

The Art of Team Building - reviews several tools used in some team building work; including MBTI, Johari Window

Theory   

Organizational Theory: Determinants of Structure

Organizational Science in a Postmodern Context

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Trust Development & Conflict Management

Trust: A New Vision of Human Relationships for Business, Education, Family, and Personal Living by Jack R. Gibb

Paper on the Constructive Management of Conflict

National Network for Collaboration

American Arbitration Association

The ARIA Group - is a conflict resolution consulting firm based in Yellow Springs, Ohio with Associates around the world. It assists organizational and community leaders to creatively transform deep and destructive conflict. 

Mediation Links

Asherman Associates - Providers of training programs in negotiations skills; articles on a variety of negotiation topics

The Academy of Management: Conflict Management Division - Supports research, teaching and practice in the areas of conflict, power and negotiation

Association for Conflict Resolution - The Association for Conflict Resolution is a professional organization dedicated to enhancing the practice and public understanding of conflict resolution.

Polarity Management - Offers an approach to distinguish between problems that are inherently solvable and finite, and those which are both unsolvable and unavoidable

Lombard Mennonite Peace Center - Mediation resources

Building Trust -  by Carter McNamara

Managing Conflict and the Commitment Level Model 

Explosive Issues and Emotional Disarmament - by Carl S. Dudley & Hugh F. Halverstadt; on congregations and homosexuality

How Disputes Escalate by James Creihton

Intervention Moments: Places and Times When There is Opportunity for Change - By Loren Mead, some useful material that relates to conflict management.

 

Levels of Conflict

How Bad is the Conflict?

Levels of Conflict (an overview of conflict management)  

The Pastor’s Role in Managing Church Conflict - Marlin E. Thomas; explores Levels of Conflict and the pastor's role

Type

Styles-based instruments are training tools that reduce the complexities of human behavior to a number of styles. They are useful in providing people with insight into themselves and others. and providing a language for talking about similarities and differences. 

Consulting Psychologists Press - supplier of MBTI and other personality instruments

Groups Offering Qualification Workshops - For those interested in being able to purchase MBTI and offer related workshops

CCP information on becoming "qualified."

Association for Psychological  Type      
CAPT --   Center for Applications of Psychological Type                 
Qualifying.Org                                 
Type Resources     
Otto Kroeger Associates  
Temperament Research Institute    
Zeisset Associates     
 

 

Other Resources                              
Psychometrics Canada                                       
C. G. Jung Institute - Boston                                       
Type Logic                       
The C. G. Jung Index -- Matthew Clapp's Jungian WebSite
C. G. Jung, Analytical Psychology, and Culture
The NF Journal 
Type Focus -  Special attention to careers
Jung Typology Test                                                        

In Addition To Type Resources - Other Instruments

LIFO -  Applications for teamwork, communication and productivity 

Value Centered Organizations

Model on Values Centered Organizations - R. Gallagher

Business Ethics Resources - an introductory set of resources

Businesses for Social Responsibility - a resource for companies seeking to sustain their commercial success in ways that demonstrate respect for ethical values, people, communities and the environment. 

Maine Businesses for Social Responsibility - an association of Maine businesses committed to creating a new business climate that recognizes that long-term, sustainable profitability is directly linked to acting in a socially responsible, ethical and compassionate manner.

Net Impact - network of emerging business leaders

Applied Ethics Resources - www resources

The Institute for Business & Professional Ethics at DePaul University

Websites of Organizations Exploring How to Be Value Centered

Tom's of Maine

Ben & Jerry's

The White Dog Cafe 

Mad Gab's

The Joint Services Conference on Professional Ethics (JSCOPE) - an organization of military professionals, academics and others formed to discuss ethical issues relevant to the military.

More on Organization Development

Redesigning Human and Global Systems: A Conceptual and Strategic Framework by Saul Eisen, Ph.D.
"There is an inescapable wholeness in the global system. Whether we are working with individuals or trans-organizational domains, we can view each level of interaction as a facet of the whole"

One World Music - Uses hands-on music making as a way to foster teamwork, leadership and innovation.

Free Management Library

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