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There are three roles that help a working group.
Facilitator - responsible for
enabling the process of the group’s work; sees that the space is
arranged for work, that the necessary supplies are available; enables
others to play their roles; etc.
Focuser - responsible for
helping the group stay related to organizational responsibilities/power or
technical knowledge. May be the person who "owns the problem",
the manager of the division in which the plan will be carried out, a
technical expert, etc. The Focuser controls what is finally accepted as
the "Problem Statement" , the "Possible Solutions" to
pursue, the "Solution" selected, the "Vision
Statement", the "Strategy", etc. If there is no obvious
person to plan the Focusr role, if all seem to equally share the issue or
problem, the role might be rotated among participants. In that case the
Focuser does not have the "final say" as suggested above.
Participant - responsible for
offering their energy and ideas during the working session; for using core
skills and working within group standards and norms; for cooperating with
the facilitator in the process being used.
The "best" group size is usually 5 or 6 Participants, the
Focuser, and a Facilitator. This provides enough people to create a sense
of "energy" and have the differences needed for creativity
without there being so many voices that the group becomes hard to manage
and ties up too much time.
© Robert A. Gallagher, 1989
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